These templates and guidance are available to partners to support the implementation of activities specific to fulfil the requirements of Core Standard 5 of the PSEA assessment. The resources in this section were developed/collected by an interagency working group.
1. Template/adaptable materials
Reporting | ||||||||||
Incident report form | ENG | FR | ||||||||
Eastern Europe Safeguarding Support Hub | Case handling diagram on safeguarding complaint | English, Polish, Romanian | ||||||||
Training materials on community reporting mechanisms and case handling | English, Arabic | |||||||||
Safeguarding Support Hub | Case handling training package | English, French, Swahili | ||||||||
Awareness raising with communities | ||||||||||
Interaction | Community Based Safeguarding Visuals Toolkit | English, French, Spanish, Arabic, Portuguese and others | ||||||||
IASC | Saying no to Sexual Misconduct | English, French, Spanish, Arabic, Russian, Portuguese, Ukrainian, Polish | ||||||||
CDAC Network | Message Library: PSEA | ENG |
2. Guidance
Reporting | |||||||||
Safeguarding Support Hub | How to Design and Manage Community-based Complaints Mechanisms (CBCM) | ENG | |||||||
DIGNA | Reporting Mechanisms and Community Engagement | ENG | |||||||
ICVA | ICVA – Building Safe Organisations Guidelines | ENG | |||||||
IASC |
IASC - Best Practice Guide Inter-Agency Community-Based Complaints Mechanisms |
ENG | FR | SPA | AR | ||||
Plan International |
Child-Friendly Feedback Mechanisms Guide and Toolkit |
ENG | |||||||
CHS Alliance |
Whistleblower Protection Guidance |
ENG | FR | AR | |||||
Oxfam |
Barriers to Reporting Misconduct: Understanding power, intersectionality and context - case study |
ENG | |||||||
UNHCR |
AAP Operational Guidance and Toolkit (including guidance and resources on feedback mechanisms) |
ENG | |||||||
IFRC |
How to Establish and Manage a Systematic Community Feedback Mechanism |
ENG | |||||||
Awareness raising with communities | |||||||||
PSEA Network Myanmar | Communicating with communities Tip Sheet | ENG | |||||||
Catholic Relief Services | Communicating with communities on PSEA | ENG | FR | ||||||
Ethiopia PSEA Network | Communication Campaign | ENG | |||||||
UNHCR | AAP Operational Guidance and Toolkit (including guidance and resources on communication) | ENG |
3. Examples
Awareness raising with communities | ||||||||||
IASC PSEA Community Engagement repository | Sort results by language |
4. Additional practices
Reporting |
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Tanzania PSEA Network |
Training on SOPs for intake, referral and feedback of SEA cases in Tanzania |
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Bond |
Safeguarding report-handling mechanism Case studies |
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Awareness raising |
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Ethiopia PSEA Network |
Ethiopia: Communicating with Communities on PSEA, Insights from Drought Affected Areas |
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Afghanistan PSEA Network |
PSEA Communication Strategy |
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